Helpdesk & Outsourcing

NineWire's I.T. team provides flexible service options to meet the needs of your business.  Our helpdesk services involve technical assistance for day to day PC issues, or more comprehensive I.T. management solutions depending on your requirements.

Service Options

  • On Call | Save money by paying for I.T. services on an "as needs" basis.
  • Heldesk Advance | Pre-pay for services and receive a discounted rate.
  • I.T. Outsource | Save money by outsourcing your I.T. function for a cost effective monthly fee.

Our consultants will work with you to reduce your helpdesk costs and improve performance.  We can provide on-site assistance and/or remote assistance and advice. 

Reporting is a key component to our service as careful monitoring facilitates efficiencies and assists in addressing recurring issues.  We provide a monthly report detailing requests, resolutions and any recommendations.